Real calls answered
Resolved without human intervention
Confirmed reservations
Guests seated
Real data from La Ferneteria, Wynwood Miami · Mar–Apr 2026 · 56 days measured
Your phone rings at the worst possible time.
Dinner rush. A full floor. Servers moving. Hosts dealing with walk-ins. And then the phone rings.
Most restaurants do not lose reservations because demand is low. They lose them because nobody has time to answer.
In the La Ferneteria pilot, 58% of calls came between 6 PM and 11 PM — exactly when the team was busiest.
Peak-hour calls get ignored
When the floor is full, answering the phone becomes secondary.
After-hours calls disappear
Guests call when the restaurant is closed. Without an agent, those leads usually never come back.
No data is captured
Name, phone, intent, party size, date, time, event request — all lost if nobody picks up.
Staff gets interrupted
Your team should focus on the guests already inside, not repeat the same phone answers all night.
Before Ivy, the call is missed.
With Ivy, the table is booked.
Hi, do you have a table for 8 this Saturday at 8 PM?
Phone rings.
Nobody answers.
Guest hangs up.
Guest calls another restaurant.
Hi, do you have a table for 8 this Saturday at 8 PM?
Of course. I can help with that. May I get your name and best phone number?
Guest gives the details.
Confirms the reservation.
The booking is logged automatically.
One call can become one table.
One table can become hundreds of dollars in revenue.
How much revenue are missed calls costing you?
In one real restaurant pilot, Ivy generated 610 seated guests in 56 days from phone calls that could have been missed.
Real restaurant. Real calls.
Real reservations.
Ivy handles the calls your team
does not have time for.
Reservations
Checks availability, captures guest details, and creates the reservation.
Large Groups + Private Events
Collects date, guest count, reason for event, contact info, and sends it to your team.
FAQs
Answers questions about hours, address, dress code, menu, cocktails, hookah, parking, and more.
Modifications + Cancellations
Captures changes and routes them correctly.
After-Hours Calls
Answers when your restaurant is closed, so the lead is not lost.
Staff Escalation
If the call needs human judgment, Ivy takes the message and sends the context to your team.
From incoming call to confirmed
reservation in under 90 seconds.
We connect the number
Use a dedicated number or forward calls from your current restaurant phone. Setup takes 3–5 business days.
Ivy answers naturally
She detects the guest's language, understands the request, and responds like a trained receptionist.
Ivy takes action
She books the reservation, captures the event request, answers the question, or takes a message.
Everything gets logged
Name, phone number, reason for calling, reservation details, call sentiment, and outcome appear in your dashboard.
Try Ivy for 7 days
with your real restaurant calls.
No guessing. No fake demo. No commitment.
We run Ivy with your restaurant and review the real numbers at the end.
What's included
What happens after 7 days
If Ivy does not create value, you do not continue.
Simple.
Ready to stop missing calls?
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